It was immaculate, bright and with views of the duomo.

Thanks very much for a fabulous experience we had at this terrific and lovely hotel. Beautiful and gorgeous units with lovely views, a great breakfast, for instance, and the staff were nice.

Didn't like the area, it was really busy.

This place is in a stunning location to all the tourist attractions in Florence. Make sure you stay in the superior triple room with a great breakfast and a dozen pillows plus lovely views.

I had excellent food for breakfast with great view. It was in the central location on the square.

The units were well-appointed with all conveniences.

Excellent meals with hot drinks. The location unbeatable and beautiful near the railway.

The rooms are huge and fashionable, provided with with view on Santa Maria Novella as well as a great breakfast...

Very good breakfast with a wide array of options, fascinating and perfectly clean place. Very pleasant staff, nice stay. A wide array of yummy food at breakfast time. Good location very close to sightseeing, shopping and restaurants, an old palace right in the centre and the piazza Santa Maria Novella and a 5 minute walk to the train station dragging luggage, and public parking.

A bit lazy staff!

Breakfast was awesome, greatly enjoyed the location.

Accommodation was ideal and overall clean, rooms were a nice size and well-kept. The setting was quite exceptionally nice within easy reach of a distinguished monument.

I had a fantastic stay at this hotel. The location right in the square was perfect, with a beautiful view of Santa Maria Novella square. The hotel was stylish and clean, with spacious rooms and bathrooms. The staff were very friendly and helpful, providing great recommendations for restaurants. The hotel facilities were excellent, and I particularly enjoyed the aperitifs in the bar between 6 and 9pm.

Everything great.

Excelent service, location and rooms.

The room that we had was first rate and the view from the terrace of the Dummo was spectacular. It was also surprising quite given its location. The staff were extermely helpful.

I'm really happy we picked this place, it's such a lovely place to stay and it's so close to downtown, just a 5-minute walk away.

Location, quality, friendlinees of staff

Breakfast was delicious & the room in which it was served, had an amazing view and was very posh. We had the family room suite which was 2 separate bedrooms, and 2 baths - worked well for our family of 5. The decor is fashionable and sleek. The lobby and is comfortable & elegant. Bar room is lovely. The location is fabulous for the bridges, the Duomo and the shopping!! Concierge was very helpful and accomodating and gave us excellent dinner recommendations!

The hotel is brand new - aesthetically, it is gorgeous!!. But they are still working out some kinks I think & it lacks some common sense details; like tiny double doors into the bathrm that are difficult to open and close and would be very difficult for anyone w/ any handicap of any kind to operate. the beds are on a platform w/ sharp corners - my husband stubbed his toe twice. and the lighting is poor at best. be extremely careful getting in & out of the tub - slippery and way too high up. Bar staff was less than accomodating. Felt as if we were putting them out.